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Continuous Operation Tester

Location: Mountain View, CA
Job # 11364929
**NOTE** Local and W2 - Only Candidates

About us

"Virtusa has been recognized as one of the top 20 global IT service providers in Everest Group’s 2018 PEAK Matrix Service Provider of the Year™ awards; Named as an Outsourcing Leader and an All Star Company in IAOP’s 2018 Global Outsourcing 100; Recognized as the Most Innovative Technology Company of the Year at the 2017 American Business Awards; Positioned as a Top 15 Sourcing Service Provider by Information Services Group (ISG).
  • Charge robots before/between runs
  • Flash robot to known build (this is not a current requirement but it could be in the future)
  • Accompany robot on runs throughout RLS at a safe distance
  • Record metrics during runs
    • Disturbances
    • User reactions
    • Desks approached/cleaned
  • Record issues noted during runs
  • When robot has low power, swap battery
  • When robot fails, put in trolley and return (may involve heavy lifting)
  • Extract and upload logs from robots (runs overnight)
  • File bugs for issues found
  • Log metrics
  • Hours: 8:30am - 6pm
  • 1 hour for breaks and meals
Requirements for the above:
  • Download builds, use flashing tools
  • Access to docs for logging metrics
  • Access to buganizer, email, Google documents, Proxy internal tools
  • Android flashstation access
  • Hardware to access corp
Weekly SLA per person in the team:
  1. Engage with the robots for at least 32.5 hours per week.
  2. File bugs and check emails no more than 5 hours/week.
  3. Attend the daily huddle or other product related meetings for no more than 3 hours per week.
  4. The operators should be onsite during working hours 8:30am-6pm and 1 hour for breaks and meals.
  5. Time off should be approved by Client's manager 1 week in advance, unless an emergency. An email should be sent to eTouch/Virtusa manager notifying them of your planned time off.
  6. There is no working from home required for this role.
Virtusa is an equal opportunity employer and prohibits discrimination and harassment of any kind. All applicants will be treated fairly and given equal opportunity in all aspects of the employment irrespective of their race, color, nationality, religion, sex, sexual orientation, marital status, age, disability, or ethnic origin.   
Thanks & Best Regards,           
 Michelle Martins
 Technical Recruiter/Sourcer
 O: +1 510-399-7819 | C: +1 678-778-1959 |
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