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Software Support Engineer
Need a Software Support Engineer in Palo alto_ risk and safety software.
Software Support position to provide support to members using risk and safety software.
This will include:
The ideal candidate possesses an excellent customer service attitude, creativeness in troubleshooting and overall problem solving. Skills and abilities should include:
• Ability to manage and prioritize daily workload, tasks, and special assignments
• Ability to work independently and in team environment
• Ability to provide ongoing operational support including: new software installs, upgrades, and bug fixes
• Ability to create and maintain comprehensive documentation
• Ability to see support issues through to resolution and maintain client satisfaction levels
• Ability to work with clients and developers at all levels
• Strong interpersonal and relationship skills
Excellent written and verbal communication skills Preferred experience includes:
• Phone and onsite client support
• Use of Windows Operating systems and productivity tools, including databases.
510.795.4800 X 159